Privacy Policy

At Riize.shop, we value and respect your privacy. This Privacy Policy is designed to inform you about the information we collect, how we use it, and how we protect your privacy when you visit our website, https://riize.shop. By using our website, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services, enhance your shopping experience, and fulfill orders placed on Riize.shop. This includes both personal information (data that can be used to identify you) and non-personal information (data that is anonymous and does not identify you directly).

1.1 Personal Information
When you place an order, sign up for our newsletter, or create an account, we may collect the following personal information:

  • Name: Your first and last name.
  • Email Address: Used to send you updates about your orders and promotions.
  • Phone Number: For order confirmations and customer support.
  • Billing and Shipping Address: To process your orders and deliver items to the correct location.
  • Payment Information: Credit card details or other payment methods used to complete transactions.
  • Account Information: If you create an account, we may collect a username, password, and other related details.

1.2 Non-Personal Information
We also collect non-personal information, such as:

  • Browser and Device Information: Information about your browser type, operating system, and device used to access our website.
  • IP Address: For security purposes and to help improve your browsing experience.
  • Cookies: Small data files stored on your device that allow us to track your preferences and improve the functionality of our website. Please refer to our Cookie Policy for more details.

2. How We Use Your Informatio

We use the information we collect in various ways to provide a seamless shopping experience and improve our services:

2.1 To Process Orders
Your personal information, including payment details and shipping addresses, is used to process and fulfill your orders. This includes confirming your orders, shipping items, and sending order updates via email.

2.2 To Provide Customer Support
We use your contact information to respond to inquiries, address concerns, and resolve issues related to orders or products.

2.3 To Improve Our Website and Services
We may analyze non-personal information, such as website usage patterns, to improve our website’s functionality and overall customer experience. This includes understanding which products are most popular and optimizing the website’s design and navigation.

2.4 To Send Promotional Emails
With your consent, we may send you marketing communications such as promotions, discounts, and new product updates. You can opt out of receiving these communications at any time by clicking the “unsubscribe” link in any promotional email.

2.5 For Legal and Compliance Purposes
We may use your information to comply with legal requirements, resolve disputes, and enforce our website policies.

3. How We Protect Your Information

Your privacy and security are important to us. We take appropriate measures to safeguard your personal information, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data, such as payment information, during transmission.
  • Access Control: We limit access to your personal information to authorized personnel who need it to perform their job duties (such as processing orders or customer support).
  • Data Storage: We store your personal information in secure, protected databases. We also take reasonable measures to protect against unauthorized access, alteration, or destruction of data.

While we take these steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. As a result, we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

4.1 Service Providers
We may share your personal information with third-party vendors, contractors, or service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These third parties are only permitted to use your information to perform services for Riize.shop and are required to protect your privacy.

4.2 Legal Compliance
We may disclose your personal information if required to do so by law, or if we believe such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Riize.shop.
  • Prevent fraud or investigate potential fraud.
  • Protect the personal safety of users or the public.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, improve website performance, and analyze usage trends.

5.1 What Are Cookies?
Cookies are small files stored on your device that contain data about your browsing activities. We use cookies to collect non-personal data, such as which pages you visit, how long you spend on each page, and which products you view.

5.2 How You Can Control Cookies
You can control the use of cookies through your browser settings. Most browsers allow you to block cookies or alert you when a cookie is being sent. However, please note that blocking cookies may affect the functionality of certain features on our website.

For more information on how we use cookies, please refer to our Cookie Policy.

6. Your Right

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Update or correct any inaccuracies in your personal information.
  • Delete: Request that we delete your personal information, subject to certain conditions.
  • Opt-Out: Opt out of receiving marketing communications from us at any time.
  • Withdraw Consent: If we process your personal information based on your consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at contact@riize.shop. We will respond to your request in accordance with applicable laws.

7. Children’s Privacy

Riize.shop does not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Email: contact@riize.shop